FAQs

Answers to the most frequently asked questions.

GENERAL QUESTIONS

How long does it take to develop a website?

We hate to be vague, but it just depends on your specific project needs.  At a minimum, about 4 weeks, but larger projects could take as long as 12 weeks. We suggest contacting us so we can provide a more accurate timeline.

Do you also offer web design services?

Yep, we can design, develop, host, and manage your website.

Do you offer hosting?

Yes! When you sign-up for one of our monthly plans, hosting is FREE! If you prefer to maintain the site yourself, we can still host it for a small monthly fee. Contact us for more information.

Where can I purchase a domain name?

Our preferred domain registrar is Namecheap because of its competitive pricing and amazing customer support. Full disclosure: If you decide to purchase a domain with them through our website, we do make a small commission at no cost to you. However, you are welcome to choose any domain registrar you like.

Do you offer copywriting services?

As part of a web development project, yes. Contact us for more information.

What is a CMS?

CMS stands for Content Management System.  Most bloggers and news outlets use these systems to efficiently manage their digital content. We do too! This site is built with WordPress (one of the most popular content management systems) and it is what we recommend to our clients.

I prefer to build my own website. What do I need to do?

That would depend on your needs.  Are you building a site from scratch? Do you just need a recommendation on a template to use? Are you learning to use WordPress?  To provide the best advice for your unique situation, contact us for more information. I’m happy to help.

Will you also market my website?

If you choose to work with us, we can submit your site to Google’s search engine, but it will be up to you to promote it. If you are interested in marketing services, just contact us. We can, however, help to improve your search engine ranking. See What is SEO?

What is SEO?

SEO stands for Search Engine Optimization.  It is a method of making sure your website is visible on the web.  This helps drive traffic to your site organically.  Our Lavender Care Pro & Lavender Care Premium plans include this service.

I am new to WordPress. Do you offer training?

Yep! All of our clients receive access to our free and up-to-date WordPress video training library.  If you worked with us to create the website, I’ll also provide a free 60-min one-on-one training to teach you how to use your new website.

BILLING & PAYMENTS

How much do you charge?

It depends on the details of the project. For example, whether or not we are designing a site from scratch, how many pages, features, etc. Most projects average about $1000-2500. Larger projects could be as much as $10,000+. We encourage our clients to contact us so we can learn more about your project and provide an accurate estimate.

Do you offer refunds?

Refunds are only issued for services not rendered. For site care plans, you will be billed for at least 30 days.  If you are unsatisfied with the service, we would prefer to discuss how we can improve your experience before you make the final decision to cancel.

What is the cancellation policy of your site care plans?

You may cancel your plan at any time and it will become effective in the next billing cycle. For example, if you sign-up on January 18th, cancel on January 31st, you’ll continue to receive services until February 17th and there will be no further charges after that.